Guide

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Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

What Our Clients Say

★★★★★

I have had the pleasure of working with Sheel and...

I have had the pleasure of working with Sheel and Shana over the past 45 days, and it has been nothing short of wonderful. Flawless communication and response time paired with genuine care for their partners makes working with them a breeze. Highly recommend!

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Grateful for the SG Computers team! Reliable, trustworthy, and a...

Grateful for the SG Computers team! Reliable, trustworthy, and a talented team of individuals!

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We’ve used SG for many years at this point -...

We’ve used SG for many years at this point – Rikki and his team always deliver! They’re an A+ MSP!

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Sheel goes above and beyond. Truly white-glove IT support—responsive, professional,...

Sheel goes above and beyond. Truly white-glove IT support—responsive, professional, and proactive. It’s been smooth sailing since we switched over to partner with SG Comps – trust them completely.

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Quick shout out to Sheel Patel, who is amazingly responsive...

Quick shout out to Sheel Patel, who is amazingly responsive and helped me with my business needs. I was tremendously impressed with everyone there and would highly recommend them in the future.

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Sheel at SG Computers is my go-to for anything IT-related....

Sheel at SG Computers is my go-to for anything IT-related. Whether it’s a random tech hiccup or something more serious, he’s quick to respond, explains things clearly, and just gets it handled. It’s like having IT support without the usual stress—he keeps things running smooth without making it complicated. Super reliable and easy to work with!

Highly recommend!

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We have been working with SG Computers since 2023 and...

We have been working with SG Computers since 2023 and they have always been very responsive and helpful in supporting our business. SG has consistently exceeded our expectations and has made sure our IT operations run effectively. I highly recommend SG Computers for any business (from startups to mature businesses) looking for reliable and efficient IT solutions!

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Rikki and his team are great to work with. They...

Rikki and his team are great to work with. They listen to us as customers, provide us their expertise so we can collaborate efficiently on all projects at hand. Could not recommend them more!

Visiting Rehab and Nursing Services

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I have worked with Rikki several times over the past...

I have worked with Rikki several times over the past 20 years and highly recommend his troubleshooting capabilities and systems design work – he and his team were able to trouble shoot our IT issues and address them effectively and efficiently!

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SG Computers did a tremendous job managing our IT systems...

SG Computers did a tremendous job managing our IT systems and policies as we grew form just a handful of employees to a large multi-national organization. The team is highly responsive to the employees needs, provides great education and guidance to the team. Rikki helped us think strategically about not just our IT managmenet needs, but helped us implement good policies on cyber security and confidentiality.

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We worked with SG Computers on a few topics pertaining...

We worked with SG Computers on a few topics pertaining to Microsoft D365, SQL Databases, and Microsoft Power BI. The team at SG computers is very knowledgeable and enabled us to get the information we needed to better run our business.

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As a compliance consultant in the healthcare industry, I’ve been...

As a compliance consultant in the healthcare industry, I’ve been working with SG Computers for some time now, and I can confidently say they are hands down one of the best in the business! Their team is incredibly professional, knowledgeable, and always goes the extra mile. Whether it’s troubleshooting a technical issue, upgrading hardware for HIPAA Security or offering guidance on managing the complexity of the digital landscape, SG Computers has consistently impressed me with their expertise and attention to detail.

What really sets them apart is their excellent customer service. They take the time to listen, offer practical solutions, and make sure the clients we partner with are completely satisfied with support received. I highly recommend SG Computers to anyone looking for reliable and top-notch computer services. They truly are a great partner!

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